FAQ BIIC MOBILE

What is the BIIC Mobile app ?

It is a secure application designed to simplify the management of your finances, and which offers an intuitive and user-friendly interface. Accessible from your smartphone, it has simple and practical features to manage your daily transactions.

What are the benefits of the application ?

24/7 accessibility: manage your finances independently
Enhanced security: secure transactions with cutting-edge technologies.
Personalized services: notifications, alerts and customer support included in the application.
Simplicity and speed: carry out your transactions in just a few clicks.

How to download and install the application ?

To download the BIIC Mobile app:

Go to the App Store or Google Play and search for “BIIC Mobile”. Once you have selected it, a new page will appear with information about the app.
To start the download, select “Get” or “Install”.
You can start using the BIIC Mobile app once it is fully installed and appears on your phone’s home screen.

What devices are compatible ?

Our app is compatible with Android and iOS devices

How to subscribe ?

Fill out the subscription form available in the agency. When you log in for the first time, enter your username and password received when you subscribed.

I forgot my password. What should I do ?

You can reset your password by simply clicking on “Forgot Password”

What authentication methods are available ?

The BIIC Mobile app offers several authentication methods to secure access to your account:

Password: You can log in by entering your personal username and password.
Biometrics: For a faster and more secure login, you can enable biometrics (fingerprint) on your device. This option allows you to log in instantly without having to enter your password.

The app is not working. What to do ?

You can contact us by WhatsApp message at +229 95 42 96 96 or by direct call at +229 01 21 36 89 00 or write to us at the email address This email address is being protected from spambots. You need JavaScript enabled to view it.

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Frequently Asked Questions

FAQ BIIC MOBILE

FAQ BIIC MOBILE

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Offers and Proximity

Frequently Asked Questions

FAQ BIIC MOBILE

FAQ BIIC MOBILE

We would like to know.

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